Meet the Founder
Diego Maroto
Founder & AI Solutions Architect
With accumulated experience at an AWS Partner, Diego specialized in building AI-powered customer service solutions on Amazon Connect. From designing intelligent routing workflows to deploying conversational AI agents, he has led 25+ contact center implementations across industries.
Flintworks was born from a clear conviction: businesses of every size deserve access to enterprise-grade AI for their customer experience. Diego founded Flintworks to bridge the gap between cutting-edge AI technology and practical, measurable results for customer service teams.
Why Flintworks
Real expertise, real results. Here's what sets us apart.
AI & Contact Center Expertise
Built on real-world expertise, not theory. Our foundation is 25+ Amazon Connect implementations and deep AI integration experience. We transform traditional IVRs into AI-driven business solutions without losing the value and trust already invested in Amazon Connect.
End-to-End AI Solutions
From architecture design to production deployment, we handle the full lifecycle. Our solutions integrate seamlessly with WhatsApp, WebChat, voice, and other channels — delivering unified AI-powered experiences across every touchpoint.
AI Portability by Design
AI development is costly — even more so when tied to a single architecture. We design solutions that are portable across cloud, on-premise, and hybrid environments, with security and compliance built in from day one. Your investment in AI is protected, no matter where your infrastructure goes next.
Latest News
Stay updated with the latest from Flintworks
The Claude Code Leak: When Undefined Control Points Become Business Risks
A known bug in Anthropic's own build tool went unfixed for 20 days — and exposed the source code of the most important product from the industry's leading AI company. What the Claude Code incident teaches us about defining critical control points.
The LiteLLM Incident: A Wake-Up Call for AI Infrastructure Security
The LiteLLM supply chain attack compromised API keys for OpenAI, Anthropic, and Azure across 36% of cloud environments. Flintworks was not affected — here's what happened and why AI infrastructure security matters.
FlintCampaigns for WhatsApp: Your New AI-Powered Campaign Channel in Beta
FlintCampaigns for WhatsApp arrives in Beta. A campaign launcher that extends the reach of your digital assistants to the world's most popular messaging channel.
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